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Mark at Vauxhall Croydon was very…
Mark at Vauxhall Croydon was very helpful and answered all the questions we had.
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Stellantis &You UK Trustpilot reviews
We are proud of our customers and we are thrilled with the great comments our customers have left about us on the independent review service Trustpilot. Take a look at what our customers have had to say below...
Showing our 4 & 5 star reviews
Amazing service - thank you Donna
Big shout out to the amazing Donna Malpus at Stellantis - absolutely fantastic to myself and my partner, helps you with any query/problem you may have and always has your best interests at heart, as the customer. Thanks so much Donna - you're a star.
Willuam
Good service and customer care
From the moment I walked in the joint...
Excellent service from the moment I walked into the showroom. The salesman, Cemal Osman was extremely helpful and made the whole viewing,test drive and eventual buying of my new car an easy enjoyable process.Well Done to all concerned
Stellantisandyou- Peugeot vehicle service and Mot…
Had my Peugeot vehicle service and Mot carried out at Stellantisandyou today (15/01/2023). The experience was brilliant and that made a difference to me to take the efforts to fill in this survey. Compared to last year, this year I was offered a courtesy vehicle. I was advised of the potential cost and and faults identified on the back of the service and what is covered or not. I was also introduced to their vehicle care plan which is so much value for money than the extended warranty I pay for which I has not yielded anything till date. Their care plan included annual service and MOT, lifetime warranty and road side breakdown cover.
This is the second time I have brought…
This is the second time I have brought my electric fist 500 to Stellantis and co and the only thing that makes it bearable is the excellent service and attention to detail provided by Katarzyna Hryniewicz at Stellantis &You Brentford. Having had a few problems last time which Kasha ironed out for me on that occasion too, I deliberately booked early (November for a January appointment) and tried to notify Stellantis of all my needs but although the girl on the central booking service in the midlands was helpful and polite I received several phone calls from Brentford the day before the service indicating a few issues. Particularly that I would not be able to wait and the extra work I had requested could not be done. I am pleased to say Kasha is delightful and upon my arrival went out of her way to sort out my issues and was charming and pleasant throughout - Stellantis Brentford is lucky to have her and I as a customer lucky to deal with her - very much appreciated. She is worth her weight in gold and restored my faith that customer Service is alive and kicking.
Going above and beyond
In 2021 we had to go down the route of having a motorbility car. Peugeot Maidstone was the only ones who could help us at the time. A really lovely lady by the name of Toni Heal went above and beyond to secure us a beautiful Peugeot 2008 who we called Bianca. Sadly my husband passed away last year November 2023 and the car had to go back to Motorbility. I did ask to buy the car but for reasons they stopped selling to customers. Anyway I contacted Toni Heal at Maidstone Peugeot as she would be the one to take receivership of the car back. I explained I wanted to buy the car as it meant a lot to me and I felt close to my husband driving it. Well once again Toni and the team went about and beyond to bid for the car and won it. Motorbility cars go up for auction so it wasn’t guaranteed. I am so happy and so grateful to Toni and the team at Maidstone for all they did in getting Bianca back for me and I would highly recommend them to anyone who wanted to buy a car or get a motorbility car. Toni heal you are amazing at your job. I can’t thank you enough for all your kindness and determination in reuniting me with Bianca.
The staff always go the extra mile.
Rebecca looked after me when I chose my Peugeot 2008. I hire with motability and have used this dealership for the last 12 years. This time I had forgotten to take my spare house keys out of the car I returned. I went to the dealership and Brodie took me to the compound where the car was so that I could collect my keys. This is what I mean by “The extra mile”. PS I’m so happy with my new car.
Great Service and nice people
Great, professional and quick service.
Outstanding customer service (in the end)
Bought a used car 1 year ago, and they were friendly and helpful at the time. The previous sales manager failed to follow through on the free servicing I was offered as part of the deal (usually confirmed via a personal email that I never received)
Although initially refused, Reece the current Sales Manager at Birmingham Central has been amazing and has gone to great lengths to resolve the issue. Lesson learned - make sure you get everything in writing at the time before leaving the dealership! But also very grateful that there are still excellent examples of outstanding customer service - thank you Reece!
Fantastic and efficient service
Fantastic and efficient service. Thank you very much
Choosing a car
Customer services was absolutely outstanding.
I felt looked after and made to feel comfortable.
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We appreciate feedback from our customers and use your reviews to continue to improve your experience and make sure you always pay the right price. You can review any of our 66 nationwide Stellantis &You UK dealerships and also read the reviews of other customers.
Whether you have purchased a new vehicle, a used car or visited us for a service, please use the link below to leave us a Trustpilot review. The more details you can leave the better, because this will give our teams the information they need to pursue their excellent levels of service or make the changes they need to excel.
